Experience the Ease of …
excellent service.
We provide a wide array of services to help you get the most out of
AIS products.
Implementation Management
You are going to have a lot of questions, and
we are committed to providing you with answers. The process of getting
you up and running efficiently takes a lot of coordination. Our implementation
managers are your personal and consistent resource from the time you purchase
the software until after you are “live” on the system. Take comfort in
a having a single point of contact!
Hardware and Network Consulting
Most of our clients prefer to work with local
network and hardware specialists. We work closely with your vendor to make
sure everything is set up right the first time. We provide step-by-step
instructional documents for you and your network vendor and our consultants
our available to help your vendor when problems arise.
Enhancement services
One of the great strengths of Animal Intelligence
is the abilty to customize the system to meet your specific needs. We have
been in the specialty veterinary business for over 10 years and understand
the diversity of your needs. You can count on us for personal attention
and quality assistance. You can schedule time with our staff to receive
further training, custom report generation, medical records consultation
and many other services.
On-Site Training
The software is installed, the network is running,
the software is customized and the implementation process is almost complete.
On-site training is the finishing touch. We carefully train all of your
staff in the proper operation of Animal Intelligence. Our training programs
can accommodate any size of practice. We are experts in producing training
programs for large facilities and universities.
Data Entry
AIS staff pre-loads such information as referring
veterinarians, referring hospitals, inventory, and zip codes to ease your
transition to Animal Intelligence.
Data Conversion
For clients using previous AIS software products,
we offer data conversion services. AIS staff will convert such data as
your client, patient, referring veterinarian, and referring hospital information,
as well as medical records, basic inventory information, zip codes and
reminders.
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