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Implementation Management
Investing in the AI application is the beginning of a
long-term relationship between you and Animal Intelligence Software, Inc. (AIS).
Consultation, training, hardware recommendations, and client support are all
parts of the continuing relationship we want to build with you and your staff.
We can help your practice run smoother, faster and smarter. We also hope you
will provide us with input to improve the Software and Services to meet your
needs.
We, at AIS are deeply committed to providing you with a high level of
products and services. We are committed to getting to know your practice on a
long term relational basis. In order to begin this process, we provide you with
a personal Implementation Manager who will guide you through the installation
and implementation of AI into your practice. Your Implementation Manager will
assist you with your unique needs and adapting AI to your practice.
Implementation Planning
The Implementation Plan
typically starts with a meeting to go over your goals and timelines so we work
as a team to implement AI smoothly and efficiently at your practice. We will
provide you with a project checklist that identifies key things that need to be
completed to get AI customized for you.
During this process, there are several tasks that we will
need to work together on. As with any integrated and customized software, the
installation of Animal Intelligence (AI) is a bit more complex than just loading
software. You will need to make sure that your hardware and network are up and
functional. We will be entering your initial data such as your inventory,
referring veterinarians, referring hospitals, zip codes and customizing your
macros (record templates) referencing your current record process. With that,
various consultations and conversations need to occur to fully customize your
medical records macros for your use. We will also work with you to convert
whatever data possible from your existing system into AI. Your Implementation
Manager will oversee all these steps and keep track of the "who, what, when,
where, and how" of your installation. Your Implementation Manager will work with
your staff, your doctors, your vendors and anyone else involved in the
installation process to ensure the smoothest transition possible.
Your Implementation Manager has experience in assisting many clinics to use
AI effectively in the following areas:
• Inventory Control and Management
• AI support and technical issues
• Billing and Account Management
• Macro (Records) design and development
• Report development to
capitalize on practice marketing |
• Software deployment
• AI Operations
• Staff training
• Change Management
• Paperless Practice management |
Your
Implementation Manager will be your central and primary point of contact during
the entire implementation process. No other software in the industry provides
the personalized service and attention that we provide at AIS, Inc. Once the
implementation process is complete, you will smoothly transition to an on-going
and supportive relationship with our Client Support staff.
Partner Organizations:
We also have partner organizations,
such as Panther (TM&C) Training, Mediation & Consulting, Inc. and Extended
Systems (now a part of iANYWHERE) who work with us to better meet our clients’
needs. Panther (TM&C), Inc., experts in Practice Management, can assist you in
areas of practice management both in using AI to more effectively manage your
practice as well as addressing issues outside of AI (such as HR issues,
marketing, etc.). Extended Systems provide our database management application
as well as technical and development support for that application.
Click here to download information sheet 
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