Stage 1 Implementation Planning (1-2 weeks)

  We will send you the InstallPack portion of AI. This consists of a workbook that helps you gather referring veterinarian, hospital and inventory data for pre-entry by AIS. In some cases, we are able to convert data from existing software applications for input into AI. We will work with you to get that data and get it into AI in the easiest manner possible.

  Your assigned Implementation Manager will call to discuss your objectives and expectations and begin your implementation process. Your Implementation Manager will also go over any issues regarding converting from other software applications.

  If needed, your Implementation Manager will work with you to review any vendor hardware and network proposals, and make recommendations for your individual practice based on our experience with AI on various systems.

  You will complete and return the InstallPack portion of the Software to AIS for data-entry.

  We will begin mapping out your Macro Pack/Medical Record needs and begin customizing your selected Macro (Medical Records) Pack for you.

Stage 2 Hardware/Software Installation and Testing

  If applicable, your network vendor will order, install, and test all hardware and software. This stage may occur concurrently with other Stages.

Stage 3 Macro Pack Customization (3 to 4 weeks)

  Our AIS Macro Specialist will begin working with you or your designated staff member to develop your customized macros. Your AIS Macro Specialist will work on getting your selected Macro Pack medical records templates customized to your inventory, picklists, users, and practice flow. In order to accomplish this, we will need to have your inventory, and samples of all your current medical records and forms.

  Our Macro Specialist will also work to customize your forms, referral letters, and reports for your practice with your inventory and relative to your practice flow.

Stage 4 On-Site Training (2-1/2 days generally)

  After your network is confirmed to be reasonably functional, and your AIS Macro Specialist has developed and customized your selected macro pack , we will schedule your on-site training.

  One of our trainers will visit your facility to train you and your staff on the daily operation of AI as well as training on your selected macros, reports and administrative concepts.

  Most clients allow one week in order to practice using AI before "going live."

Stage 5 Go Live (1 day to 1 week)

  Your Implementation Manager will follow up with you and your on-site trainer to try and ensure that everyone is comfortable and confident with AI.

  Our Client Services representatives will now become your main contacts and assist you with your needs regarding the software and any needed supplies.